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ASM Support

ASM (Assistance Sociale Médicale) arranges non-emergency medical transport, home care visits and pharmacy deliveries in the wilaya of Algiers, Algeria. This page explains how to reach us and what to do if something goes wrong.

Life-threatening emergencyASM is not an emergency service. In a life-threatening emergency, call SAMU (115) or Civil Protection (14). We arrange scheduled care only.

Contact us

Our team answers seven days a week.

By phone the answer is immediate. By email, allow one working day.

Frequently asked questions

I can't sign in

Forgotten password, SMS code not received, lost username: the sign-in help page covers all three.

Open sign-in help
How do I book?

Pick a service on the home screen, then follow the steps: what you need, the address, the date and time, then confirmation. The estimated price is shown before you confirm.

How do I track or cancel a request?

Your requests are in the « Appointments » tab. To cancel or change one, call us and the team will rearrange it with you.

How do I delete my account?

From the dedicated page, by email, or by phone. Requests are handled within 30 days.

Delete my account
What do you do with my health data?

It is used only to arrange your care and is never sold. The details are in our privacy policy.

Privacy policy